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We ship within
48 hours
Deliveries are made to the address given on the purchase order, which can only be in the agreed geographic area.
Delivery dates are provided for information only. If these exceed thirty days counting from the order, the sale agreement may be terminated.
The seller may not be held responsible for any overrun of the indicative times given on the website or at order confirmation.
If the addressee or anyone who can take possession of the products is absent at the time of delivery, the carrier will leave a calling note at the delivery address given by the customer.
In no case shall the seller be held responsible for any deterioration of the products in the event that said products are picked up late from the manufacturer, or should the customer fail to pick up the products.
In all cases, the buyer agrees to pay any customs duties and other taxes related to the import of the products into the country of the place of delivery. The buyer also declares full knowledge of the Laws and Regulations of the country of the place of delivery governing the import and possession of kitchen and pocket knives.
The buyer is liable for the risks as from the time when the products leave the premises of Sabatier Aîné & Perrier sarl. The customer shall check the goods on receipt of the package.
An invoice will be attached to the package.
In the event of damage during transportation, the customer shall make any reservations on the delivery slip before signing it, or, for Colissimo shipments, refuse the goods by issuing an anomaly report No. 170 to the "Post Office" representative.
These reservations shall be confirmed with the carrier on the day of receipt of the package and a copy sent to Sabatier Aîné & Perrier sarl (by email or fax).
Return for exchange or unwanted goods is the responsibility of the buyer.
For uninvited merchants (except those that have been customized), an inspection of the returned merchandise will be made. If the products are compliant, a coupon will be credited to the customer's Sabatier-K.com account. No refund will be made.
3 possible cases:
- CASE 1 - the customer has paid a contribution to the shipping costs. Coupon Amount will be equal to the value of the merchandise, excluding postage
- CASE 2 - the customer has obtained a free port, considering the amount of his order: if the total of the invoice deduced from the value of the merchandise is always higher than the amount of which the port is free, the coupon will correspond to the value of the returned merchandise.
- CASE 3 - the customer has obtained a free port, considering the amount of his order: if the total of the invoice deduced from the value of the merchandise deviates lower than the amount of which the port is free, the coupon will correspond to the value of the returned merchandise minus the participation in shipping costs (see the table below).
Country
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France
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Germany
|
USA
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Others
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Astria
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Canada
|
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Belgium
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Suisse
|
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Denmark
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Norway
|
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Spain
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Iceland
|
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Finland
|
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Geece
|
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Irland
|
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Italia
|
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Luxembourg
|
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Netherlands
|
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Portugal
|
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United Kingdom
|
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Sweden
|
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Shipped by
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Colissimo
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DHL
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DHL
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DHL
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La Poste
|
Poste
|
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|
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Tracking
|
YES
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YES
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YES
|
YES
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Shipment
Participation |
6 Euros
|
13 Euros
|
20 Euros
|
30 Euros
|
for Returned Products | ||||
Shipment
Days |
Monday
|
Lundi
|
Lundi
|
Lundi
|
|
Tuesday
|
Tuesday
|
Tuesday
|
Tuesday
|
Wednesday
|
Wednesday
|
Wednesday
|
Wednesday
|
|
Thursday
|
Thursday
|
Thursday
|
Thursday
|
|
Friday Morning
|
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