Warranties

Warranties :

All the products presented on the sabatier-k.com website comply with current French legislation.

Sabatier Aîné & Perrier guarantees that every possible care has been taken to offer high-quality artisanal products. In the event that the sold product is not conform, it may be returned to the seller who will take it back, exchange it or reimburse it. The buyer is responsible for the return transport costs.

Sabatier Aîné & Perrier guarantees its products, but may not be held responsible either for product selection, or for the use and maintenance of the articles. In addition, CUSTOM products can not be returned for exchange or request to have.The products sold on the sabatier-k.com website are kitchen articles:
- the knives and forks are intended for the kitchen and should be used only for meat, vegetables or fresh fruit. Our knives should not be used for cutting frozen or deep frozen food. They are not suitable for dishwasher use. It is not a good idea to leave knives wet. They should be washed and dried at once.

Careful maintenance of carbon-steel knives is even more important, as moisture will rust carbon-steel. Never put carbon-steel knives into the dishwasher. In normal use a carbon-steel knife's blade will stain. This is normal and not serious. Time can have an effect on natural wooden handles made of natural or stamina material. It is recommended never to leave a knife with this type of handle to soak in water.

These tools require special maintenance and suitable storage. Sabatier Aîné & Perrier sarl may on no account be held responsible for the neglect, incorrect use (DIY, gardening, etc.) or ageing of a product simply due to time passing

Regarding carbon steel knives, you should know that steel has some memory, and it is sometimes very difficult to have extremely straight blades, especially for large knives. The operation of the oil quenching does not allow us to cool the blades in a press in order to have straight blades.

If the blade has a certain curvature, it is not really a defect. We make every effort to have straight blades, but we can not do anything to go against the memory of steel.

- sharpening steels used to maintain knife edges are very fragile objects due to the steel's hardness. The seller may on no account be held responsible if a sharpening steel breaks after falling. Never wet a sharpening steel or put it in a dishwasher.

- blocks: wood is a natural material that ages and changes colour over time. Sabatier Aîné & Perrier sarl may on no account be held responsible for the change of appearance of a product simply due to time passing.

Sabatier Aîné & Perrier sarl warns users about the dangers of kitchen knives. A kitchen knife is a tool that must be handled with great care. Sabatier Aîné & Perrier may not be held responsible for domestic accidents, accidents involving minors or adults, cuts, wounds, etc. related to the dangerous nature of its products. It is strongly recommended not to leave these knives within the reach of young children.

Regarding any issue involving the warranty against latent defects, the product shall be returned to Sabatier Aîné & Perrier sarl - 57 Bellevue - 63300 THIERS - France with a copy of the invoice.
The seller's warranty is limited to the repair, replacement by same or replacement by value, if the product is no longer manufactured, of products acknowledged to be defective by the seller. In all cases, Sabatier Aîné & Perrier's liability is limited to the price paid for the product at the time of the order.